职位描述
Key Responsibility Areas:
- To be able to provide high standard of customer service experience to the customer over the phone & emails;
- Act as a team player & co-ordinate with airlines, hotels and other partners to facilitate customer reservations.
Required Skills:
- Proficiency in Korean language is a must;
- Associate Graduation or equivalent in any discipline;
- Computer literacy.
Preferred Skills:
- Certification in either travel/hotel related courses;
- Prior experience or knowledge of travel domain;
- Working experience in related domain.
Personal Attributes:
- Should be a team player with positive attitude;
- Passion for rendering customer service;
- Should be willing to work in 7*24 environment;
- Ability to multi-task & withstand pressure;
- Good interpersonal skills and communication skills.
职位概要：
- 利用最短时间以最高质量,保证最终客户需求并得到客户满意;
- 积极协调航空公司,酒店和其他合作伙伴的关系,促进顾客预定产品。
具备能力:
- 大专或以上学历,专业不限;
- 熟练使用计算机及办公软件;
- 具备优秀的韩语听,说,读,写能力,英语熟练读写;
- 有旅游,酒店相关课程认证者或有相关工作经验者优先考虑。
工作要求:
- 口齿清楚,有良好的沟通技巧与人际关系处理能力;
- 较好的问题诊断能力和问题解决技巧,抗压能力强;
- 工作态度主动积极,有较好的团队协作能力;
- 有优秀的客服服务意识,有较强的责任心;
- 可以接受倒班制的工作时间。
六险一金，带薪年假，带薪病假等
